Privacy Policy

Last updated: August 19, 2026

This Privacy Policy explains how Salutem Solutions LLC ("Salutem Solutions", "we", "us") collects, uses, shares and protects personal information when you visit salutem.solutions, contact us, place an order, or interact with the accounts and applications we operate on third-party platforms.

Information we collect

  • Information you provide. Name, email address, postal address, order details and the content of any message you send us.
  • Order and transaction data. Items purchased, shipping and billing addresses and order status. Card details are handled by our payment processors and are not stored on our servers.
  • Platform data. When we operate a seller or business account on a third-party platform such as TikTok, Amazon, Walmart or eBay, we receive order, listing, content and aggregate performance data from that platform through its official API, subject to that platform's terms.
  • Technical data. IP address, browser type, pages viewed and timestamps, recorded in standard server logs.

How we use information

  • To process, pack and ship orders and to provide customer support.
  • To manage our product listings, inventory and pricing across sales channels.
  • To measure the performance of our listings, content and advertising in aggregate.
  • To meet legal, tax and accounting obligations.
  • To detect and prevent fraud and abuse.

Legal bases

Where applicable law requires a legal basis, we rely on performance of a contract (fulfilling your order), our legitimate interests (operating and securing our business), your consent where it is requested, and compliance with legal obligations.

Sharing information

We do not sell personal information. We share it only with:

  • Shipping carriers and fulfillment partners, to deliver your order.
  • Payment processors, to take payment.
  • The marketplace or platform where an order originated.
  • Software providers that host or support our systems, under confidentiality obligations.
  • Government authorities, where required by law.

Data obtained through platform APIs

Data we obtain through a third-party platform's API is used solely to operate our own business accounts on that platform — managing listings, orders, content and advertising performance. We do not sell that data, we do not transfer it to unrelated third parties, and we delete it when it is no longer needed for those purposes or when the platform requires deletion. Access is limited to the members of our team who need it, and credentials are stored securely.

Retention

Order and transaction records are kept for as long as needed to fulfill the order and to satisfy tax, accounting and legal requirements, typically seven years. Contact messages are kept for up to three years. Server logs are kept for up to twelve months.

Your rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, to object to or restrict certain processing, and to receive a copy of your data in a portable form. Residents of Florida and other US states may also have the right to opt out of the sale or sharing of personal information; we do not sell personal information or share it for cross-context behavioral advertising. To exercise any of these rights, email info@salutem.solutions. We will respond within the period required by applicable law and may need to verify your identity first.

Children

Our website and products are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, contact us and we will delete it.

Security

We use encryption in transit, access controls and limited staff access to protect personal information. No method of transmission or storage is completely secure, but we work to protect your data and will notify you where required by law if a breach occurs.

International transfers

We are located in the United States and process data there. If you contact us from outside the United States, your information will be transferred to and processed in the United States.

Changes to this policy

We may update this policy. The revision date at the top of this page will change, and material changes will be described on this page.

Contact

Salutem Solutions LLC, 1162 Kapp Dr, Clearwater, FL 33765, United States. Email: info@salutem.solutions.